Platform capability
Collect payments from customers abroad
Accept international cards and payment links from buyers abroad through cross-border providers connected to Peneu, and receive INR in your Indian account with the remittance details your bank and auditors need.
- International cards and payment links
- Settlement in INR to your Indian account
- Purpose code and invoice captured with each payment
A buyer abroad pays 120 US dollars by card. A cross-border provider chosen by Peneu captures the payment, the remittance purpose code and invoice reference are attached, and the merchant is settled in Indian rupees in their Indian bank account, net of fees.
The problem
Getting paid from abroad is still slow and manual
Wire transfers take days, intermediary banks take a cut you only see on arrival, and someone has to chase the purpose code and remittance paperwork afterwards. Many domestic payment setups don't accept international cards at all, or accept them without the details an exporter needs.
What exporters and SaaS teams run into
- International cards declined because the setup is domestic-only
- Wires arriving short, with no breakdown of deductions
- Purpose codes and invoice references sorted out after the fact
- Buyers asked to pay in INR when they expected their own currency
How it works
From a buyer abroad to INR in your account
- 01
Invoice or checkout
Share a payment link or use your checkout. Where the provider supports it, the buyer sees the amount in their own currency.
- 02
The buyer pays
By international card, with the authentication the card's issuer requires.
- 03
Routed to a cross-border provider
Peneu sends the payment to a connected provider that supports that currency, that card type and your kind of business.
- 04
Settled in INR, with the paperwork
The provider converts at its rate and settles INR to your Indian account, net of its fees. The purpose code and invoice reference stay attached to the payment.
Reach
One integration, customers in many currencies
Which currencies and card types you can accept depends on the cross-border providers connected for your business, and it's confirmed during onboarding. The currencies shown here are examples, not a list of live corridors.
Because collection runs through the same Peneu integration as your domestic payments, you get the same status model, webhooks and reconciliation for international payments too.
Who it's for
Common international collection cases
| Business | What they collect | Worth knowing |
|---|---|---|
| SaaS and software exporters | Subscriptions and invoices | Software-services purpose codes apply |
| Freelancers and agencies | Invoices | Payment links work without a website |
| Exporters of goods | Advances and invoices | Providers may ask for shipping documents |
| Cross-border marketplaces | Card checkout | Paying sellers is a separate payouts flow |
Worth knowing
The regulatory side
In India, cross-border collections through payment aggregators are governed by RBI's framework for cross-border payment aggregators (PA-CB) and by FEMA. Providers can ask for invoices, shipping or service documents, and some categories have per-transaction limits.
Peneu routes each payment to a provider that supports your use case. It doesn't change what that provider is required to check.
Industries
Where it's used
Export and import trade
Collect advances and invoice payments from overseas buyers.
Export & import tradeGlobal e-commerce
Accept international cards at checkout alongside domestic methods.
Global e-commerceFreelancers and small businesses
Send a payment link with the invoice and get paid in INR.
Freelancers & individual business
Evaluating it
Questions to ask about this, of any provider
Use these with any platform, including Peneu. For Peneu, what's available for your business is confirmed during onboarding.
- Which countries, currencies and methods are available for my business?
- Availability varies by provider, category and corridor.
- Which regulated entity collects, and under which authorisation?
- For e-commerce, cross-border payment aggregators are authorised by RBI and limited to ₹25 lakh per transaction.
- How is currency converted, and when am I told the rate?
- Conversion costs are part of the price of every foreign payment.
- How are export records closed with my bank?
- Online receipts still need to be matched to exports in your bank's records.
FAQ
Questions about global payment collection
Which currencies can I accept?
That depends on the cross-border providers connected for your business. Common examples are USD, EUR, GBP and AED. The exact list is confirmed during onboarding.
When do I receive the INR?
The provider sets the settlement timing and it's usually longer than for domestic payments. You'll see it in the provider's terms before you go live, and every settlement is reconciled in Peneu.
Do I get remittance documentation?
The provider or its partner bank issues inward remittance documentation. The documents available depend on the provider, and we'll tell you which apply before you go live.
Can I use this for sending money abroad?
No. This page covers collecting from abroad. Outbound cross-border transfers are a separate product, so see cross-border payments.
Works together with
Check what you can accept
Tell us where your customers are and what you sell. We'll confirm which currencies, card types and documents apply to your business.
Last reviewed . Samples on this page are illustrative.